Turn every order into a personal experience
Your customers deserve more than a standard shipping email. With Packvid, you record personal video greetings directly in the browser and send them automatically with your own branding.
Used by 100+ online stores in Denmark
Video sent!
anna@customer.com
67% open rate
This week
Integrates with the tools you already use
Customers forget you after they click "pay"
Shipping emails are boring. The post-purchase experience feels impersonal. And you know your brand deserves better.
Generic shipping emails
"Your order has shipped" is all your customers hear after checkout. No personality, no brand experience.
You feel like "just another store"
You know your brand is better than that. But you are missing a simple tool to show customers the human side of your business.
Customers deserve to feel valued
Every customer who trusts your store with their money deserves more than an automated tracking email. They deserve a personal thank-you.
We understand that personalization takes time you do not have
That is why we built Packvid: one simple system that lets you record, brand, and send personal video messages to customers without apps, editing, or friction.
30 sek
To record a video
1 klik
To send to the customer
100%
Your own brand
67%
Avg. open rate
Three steps to an experience customers remember
Nothing to install. No editing. Just record, brand, and send.
Record in the browser
Turn on your camera and record a short, personal video greeting. No app, no download. It takes under a minute.
Brand it your way
Add your logo, your colors, and a CTA button. Every video landing page matches your store identity perfectly.
Send in one click
Send a branded email with a GIF preview directly to the customer. Track who opens and clicks from your dashboard.
Be remembered, or be replaced
Without Packvid
- Customers forget you before the package arrives
- Low repeat purchase rate and weak customer loyalty
- Your brand gets lost among hundreds of identical competitors
- The post-purchase experience feels transactional and cold
With Packvid
- Customers remember you and tell friends about the experience
- Higher open rates than standard shipping emails
- Your brand feels premium and personal
- Stronger customer loyalty that drives repeat purchases
From order number to personal relationship
Before
noreply@yourstore.com
Shipping confirmation
Hi customer,
Your order #3812 has shipped.
Track & Trace: PKG9281738291
- Automatically generated
12% open rate
After
Maria fra Nordic Living
A personal thank-you for you
Hi Anna! Thanks for shopping with us. Watch your personal video.
67% open rate
Everything in one simple dashboard
Keep track of all your videos, see performance, and monitor open rates in real time. No complexity, just clarity.
Simple pricing, no surprises
Start free and upgrade when you're ready. Save 20% with annual billing.
Free
Perfect for trying out personal video greetings.
- 5 videos per month
- 1 minute max length
- Unlimited video storage
- Full Shopify integration
- Packvid watermark
Startup
For growing stores that want to stand out.
- 50 videos per month
- Unlimited video length
- Unlimited video storage
- Full Shopify integration
- Add your branding
Pro
For established stores that send at scale.
- Unlimited videos per month
- Unlimited video length
- Unlimited video storage
- Full Shopify integration
- Add your branding
- CTA buttons on your videos
- Custom domain
All plans include Shopify integration, browser recording, and branded email delivery. No credit card required for Free plan.
Turn shipping updates into brand experiences
Start by recording your first personal video greeting today. Free to try, no credit card required.
No commitment. Cancel anytime. Free plan available.